Mstar Closet values your privacy. We collect personal information such as name, email, phone number, and address only for order processing and customer service. Your data is kept secure and is not shared with third parties except for shipping and payment processing. By using our website, you agree to our data collection and usage policies.
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Terms & Conditions
1. Orders & Payments: We accept both Cash on Delivery (COD) and Prepaid orders. COD is only available for selected locations.
2. Shipping: Orders are processed within 2-5 business days. Delivery times vary based on location.
3. Returns & Exchanges: We do not offer refunds. Exchanges are allowed only under certain conditions (see below).
4. Product Availability: If an item is out of stock after purchase, we will notify you and offer alternatives.
5. Changes to Terms: We reserve the right to update our policies at any time.
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Refund & Exchange Policy
1. No Refunds: We do not provide refunds under any circumstances.
2. Exchange Conditions:
Exchanges are allowed only if you record an unboxing video while opening the parcel.
The product must be unused, unwashed, and in original packaging.
Exchange requests must be made within 3 days of delivery.
3. How to Request an Exchange:
Email us at
Privacy Policy
Mstar Closet values your privacy. We collect personal information such as name, email, phone number, and address only for order processing and customer service. Your data is kept secure and is not shared with third parties except for shipping and payment processing. By using our website, you agree to our data collection and usage policies.
——
Terms & Conditions
1. Orders & Payments: We accept both Cash on Delivery (COD) and Prepaid orders. COD is only available for selected locations.
2. Shipping: Orders are processed within 2-5 business days. Delivery times vary based on location.
3. Returns & Exchanges: We do not offer refunds. Exchanges are allowed only under certain conditions (see below).
4. Product Availability: If an item is out of stock after purchase, we will notify you and offer alternatives.
5. Changes to Terms: We reserve the right to update our policies at any time.
——-
Refund & Exchange Policy
1. No Refunds: We do not provide refunds under any circumstances.
2. Exchange Conditions:
Exchanges are allowed only if you record an unboxing video while opening the parcel.
The product must be unused, unwashed, and in original packaging.
Exchange requests must be made within 3 days of delivery.
3. How to Request an Exchange:
Email us at
Privacy Policy
Mstar Closet values your privacy. We collect personal information such as name, email, phone number, and address only for order processing and customer service. Your data is kept secure and is not shared with third parties except for shipping and payment processing. By using our website, you agree to our data collection and usage policies.
——–
Terms & Conditions
1. Orders & Payments: We accept both Cash on Delivery (COD) and Prepaid orders. COD is only available for selected locations.
2. Shipping: Orders are processed within 2-5 business days. Delivery times vary based on location.
3. Returns & Exchanges: We do not offer refunds. Exchanges are allowed only under certain conditions (see below).
4. Product Availability: If an item is out of stock after purchase, we will notify you and offer alternatives.
5. Changes to Terms: We reserve the right to update our policies at any time.
——
Refund & Exchange Policy
1. No Refunds: We do not provide refunds under any circumstances.
2. Exchange Conditions:
Exchanges are allowed only if you record an unboxing video while opening the parcel.
The product must be unused, unwashed, and in original packaging.
Exchange requests must be made within 3 days of delivery.
3. How to Request an Exchange:
Email us at
Privacy Policy
Mstar Closet values your privacy. We collect personal information such as name, email, phone number, and address only for order processing and customer service. Your data is kept secure and is not shared with third parties except for shipping and payment processing. By using our website, you agree to our data collection and usage policies.
——-
Terms & Conditions
1. Orders & Payments: We accept both Cash on Delivery (COD) and Prepaid orders. COD is only available for selected locations.
2. Shipping: Orders are processed within 2-5 business days. Delivery times vary based on location.
3. Returns & Exchanges: We do not offer refunds. Exchanges are allowed only under certain conditions (see below).
4. Product Availability: If an item is out of stock after purchase, we will notify you and offer alternatives.
5. Changes to Terms: We reserve the right to update our policies at any time.
—
Refund & Exchange Policy
1. No Refunds: We do not provide refunds under any circumstances.
2. Exchange Conditions:
Exchanges are allowed only if you record an unboxing video while opening the parcel.
The product must be unused, unwashed, and in original packaging.
Exchange requests must be made within 3 days of delivery.
3. How to Request an Exchange:
Email us at mstarcloset@gmail.com with the unboxing video and order details.
Once approved, send the product back at your own shipping cost.
After verification, we will process the exchange.
4. Damaged or Wrong Product: If you receive a damaged or incorrect product, contact us within 24 hours with video proof.
with the unboxing video and order details.
Once approved, send the product back at your own shipping cost.
After verification, we will process the exchange.
4. Damaged or Wrong Product: If you receive a damaged or incorrect product, contact us within 24 hours with video proof.
with the unboxing video and order details.
Once approved, send the product back at your own shipping cost.
After verification, we will process the exchange.
4. Damaged or Wrong Product: If you receive a damaged or incorrect product, contact us within 24 hours with video proof.
with the unboxing video and order details.
Once approved, send the product back at your own shipping cost.
After verification, we will process the exchange.
4. Damaged or Wrong Product: If you receive a damaged or incorrect product, contact us within 24 hours with video proof.